Is this St. Charles hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at St. Charles hotel?

Check-in time for St. Charles hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the St. Charles hotel have a swimming pool?

Yes, this St. Charles hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in St. Charles hotel?

Best-rates for the St. Charles hotel starts from $106 per night with includes Security/Safety, Bedding/Linens, Toiletries, Internet, Accessibility, Pool, TV, Child Friendly, Kitchen, Laundry, Air Conditioner, Wellness Facilities, Wheelchair Accessible, Business Services, Guest Services, Breakfast, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is St. Charles hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the St. Charles hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the St. Charles hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the St. Charles hotel?

Based on the information reported by the owner or manager, the St. Charles hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for St. Charles hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Holiday Inn Express & Suites Chicago West - St Charles by IHG | Hotel in St. Charles

8.6 (626 Reviews) | 1 Bathroom

St. Charles Hotel | Holiday Inn Express & Suites Chicago West - St Charles by IHG

Hotel in St. Charles

Hotel in St. Charles with a 24-hour fitness center and an indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Holiday Inn Express & Suites Chicago West - St Charles by IHG offers 83 accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Towels

Free toiletries

Bedroom

Blackout drapes/curtains

Pillow menu

Air conditioning (climate-controlled)

Rollaway/extra beds (surcharge)

Free cribs/infant beds

Premium bedding

Bed sheets

Safe

Desk

Iron/ironing board

Free local calls

Laptop-friendly workspace

Phone

Free newspapers

Breakfast

Coffee/tea in common area(s)

Free self-serve breakfast available weekends 7:00 AM–10:00 AM

Coffee/tea maker

Refrigerator

Microwave

Parking

Free self parking on site

Accessibility

Braille signage

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Assistive listening devices available

Activities

Golfing

Cross-country skiing

24-hour fitness center

Indoor pool

Entertainment

Cable channels

37-inch LCD TV

General

24-hour business center

Free newspapers in lobby

Front-desk safe

Vending machine

Elevator

Hindi

Spanish

Urdu

English

Smoke-free property

No plastic drinking straws

Guest Services

Refrigerator

Microwave

Rollaway/extra beds (surcharge)

Indoor pool

Free cribs/infant beds

Laundry facilities

Luggage storage

Multilingual staff

Daily housekeeping

Dry cleaning service

Laundry facilities

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight contactless check-in available express check-in available minimum check-in age: 21

Check-out

Check-out before 11 am contactless check-out available express check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for usd 10.0 per night. free cribs (infant beds)!

Payment Policy

Rollaway bed fee: usd 10.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

Reviews

Ryan

Jan 19, 2026 09:07:38 PM

Review Score: 10

Summary: Very clean, friendly staff

See All Reviews

Room Arrangement

Room Info	Facilities
Studio Suite, 1 King Bed with Sofa bed Room Size: 715 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Square feet - 715, Number of bedrooms - 0, Wardrobe or closet, Shower only, Separate sitting area, Extra bed count 1, Ping - 20.09, Bed count minimum 2, Square meters - 66, Number of bathrooms - 1, Bed count maximum 2
Studio Suite, 2 Queen Beds Room Size: 398 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Shower/tub combination, Wardrobe or closet, Room and bed type depend on availability check-in, Square meters - 37, Extra bed count 1, Bed count minimum 2, Square feet - 398, Number of bathrooms - 1, Ping - 11.19, Bed count maximum 2
Studio Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility) Room Size: 355 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Wheelchair-width doorways, Shower/tub combination, Raised toilet seat, Lever door handles, Room and bed type depend on availability check-in, Transfer shower, Square feet - 355, Wheelchair accessible, Extra bed count 1, Square meters - 33, Number of bathrooms - 1, Wardrobe or closet, Telephone accessibility kit, Height-adjusted amenities, Ping - 9.98, Bed count minimum 2, Bed count maximum 2
Studio Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility) Room Size: 355 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Wheelchair-width doorways, Shower/tub combination, Raised toilet seat, Lever door handles, Room and bed type depend on availability check-in, Bathtub only, Square feet - 355, Wheelchair accessible, Extra bed count 1, Square meters - 33, Number of bathrooms - 1, Accessible bathtub, Bathroom grab bars, Wardrobe or closet, Telephone accessibility kit, Height-adjusted amenities, Bed count minimum 1, Ping - 9.98, Bed count maximum 1
Standard Room, 2 Queen Beds (Communications) Room Size: 355 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Shower/tub combination, Raised toilet seat, Lever door handles, Room and bed type depend on availability check-in, Square feet - 355, Extra bed count 1, Square meters - 33, Number of bathrooms - 1, Ping - 10, Bathroom grab bars, Wardrobe or closet, Telephone accessibility kit, Height-adjusted amenities, Bed count minimum 2, Bed count maximum 2
Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility) Room Size: 355 square feet m² 2 Queen Beds	General Number of bedrooms - 0, Doorbell/telephone notification, Wheelchair-width doorways, Lever door handles, Room and bed type depend on availability check-in, Bathtub only, Extra bed count 1, Wardrobe or closet, Telephone accessibility kit, Height-adjusted amenities, Ping - 9.98, Bed count minimum 2, Number of living rooms 0, Visual fire alarm, Shower/tub combination, Raised toilet seat, Square feet - 355, Wheelchair accessible, Square meters - 33, Number of bathrooms - 1, Accessible bathtub, Portable bathtub seat, Bathroom grab bars, Roll-in shower, Bed count maximum 2
Standard Room, 2 Queen Beds Room Size: 418 square feet m² 2 Queen Beds	General Square feet - 418, Shower/tub combination, Number of bedrooms - 1, Wardrobe or closet, Square meters - 39, Ping - 12, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed Room Size: 317 square feet m² 1 King Bed	General Ping - 8.91, Square feet - 317, Number of bedrooms - 1, Square meters - 29, Wardrobe or closet, Shower only, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Standard Room Room Size: m² 1 King Bed 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 0, Shower/tub combination, Wardrobe or closet, Room and bed type depend on availability check-in, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible) Room Size: m² 1 King Bed	General Wardrobe or closet, Bathtub or shower, Bed count minimum 1, Extra bed count 1, Roll-in shower, Bed count maximum 1, Number of bathrooms - 1