Hampton Inn & Suites Memphis Germantown | Hotel in Germantown
Hotel
9.2
(1003 Reviews) |
1 Bathroom
Available rates:
Hotel in Germantown
Pet-friendly hotel with free breakfast connected to a shopping center in Germantown Along with a 24-hour fitness center, this smoke-free hotel has coffee/tea in a common area and a seasonal outdoor pool. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite. Hampton Inn & Suites Memphis Germantown offers 108 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Germantown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
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Amenities
Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry
Policies
Check-in
Check-in start time: 4:00 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 21
Check-out
Check-out before 11 am contactless check-out available express check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are available.
Payment Policy
Pet fee: usd 75 per accommodation, per stay service animals are exempt from fees cribs (infant beds) are available for an additional fee the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 30 lbs per pet) pets allowed for an extra charge of usd 75 per accommodation, per stay restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash
Reviews
Dan
Dec 2, 2025 01:45:33 AM
Review Score:
4
Summary: Premium prices for an average at best stay. This hotel looks great from the outside and has nice public areas and is in a great location, but that’s where it ends. The rooms aren’t anywhere near as modern as I’d hoped for, the showers were luke warm when the hotel was booked (improved on the last day when half the hotel had checked out), the rooms were musty and took two days to air out (Memphis is humid all year around and you have to keep air running), I could see through the towel made to be the shower mat, the hair dryers were not properly cleaned, and the breakfast eggs would have left my plate with a light breeze. None of these items would have been a big deal if they weren’t charging 30 percent more than the other side of town. There is simply more bang for your buck in Germantown for the same experience. I booked two rooms that were equally mediocre and the other shower was even worse and the room even mustier. I was trying to treat my family to a nicer spot than the alternatives and instead paid extra for absolutely nothing. I feel very ripped off by this place. Not because it was bad, but because it simply doesn’t live up to its own pricing.
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Reviews
Dan
Dec 2, 2025 01:45:33 AM
Review Score:
4
Summary: Premium prices for an average at best stay. This hotel looks great from the outside and has nice public areas and is in a great location, but that’s where it ends. The rooms aren’t anywhere near as modern as I’d hoped for, the showers were luke warm when the hotel was booked (improved on the last day when half the hotel had checked out), the rooms were musty and took two days to air out (Memphis is humid all year around and you have to keep air running), I could see through the towel made to be the shower mat, the hair dryers were not properly cleaned, and the breakfast eggs would have left my plate with a light breeze. None of these items would have been a big deal if they weren’t charging 30 percent more than the other side of town. There is simply more bang for your buck in Germantown for the same experience. I booked two rooms that were equally mediocre and the other shower was even worse and the room even mustier. I was trying to treat my family to a nicer spot than the alternatives and instead paid extra for absolutely nothing. I feel very ripped off by this place. Not because it was bad, but because it simply doesn’t live up to its own pricing.
David
Dec 1, 2025 06:37:18 PM
Review Score:
10
Summary: Awesome. Super clean. Great location
Ashley
Oct 28, 2025 01:10:56 AM
Review Score:
10
Summary: Easy check in. Clean and quiet. The area surrounding this hotel also has great shopping!
Emmanuel
Oct 21, 2025 03:30:00 AM
Review Score:
10
Summary: Nice
Tabitha
Sep 13, 2025 05:40:10 AM
Review Score:
10
Summary: The hotel was absolutely beautiful and very clean. The only thing that I can say that I didn’t like about it was the pillows. They were awful, but other than that, the beds were comfortable. Everything was clean. Loved that they had shampoo soap and conditioner in the shower is ready for you.
Dwayne
Sep 8, 2025 09:18:00 AM
Review Score:
10
Summary: I really enjoy my stay at this hotel. The staff is friendly and helpful. I will be returning.
Clarence
Sep 2, 2025 04:25:00 AM
Review Score:
8
Summary: Good
Michael
Sep 1, 2025 12:04:20 AM
Review Score:
8
Summary: Staying at this Hampton Inn was nearly perfection! It was quiet, non-smoking and the staff was very friendly. My room was very clean and cozy. The only complaint about my room was my having to unplug the refrigerator because it was rattling so loud to where I couldn’t stand it anymore. Lastly, on my second day there, I had the breakfast in the lobby. It was okay. Lots of choices. Only I immediately became sick upon reentering my room and felt bad for the remainder of the day. Imagine taking a 4 hour trip home and having to stop to vomit every 20 miles. I loved the stay, but I probably won’t have the breakfast again.
Kathy
Aug 28, 2025 07:16:13 AM
Review Score:
10
Summary: Enjoyed our stay
Garilynn Alpern
Aug 19, 2025 07:26:26 AM
Review Score:
6
Summary: The property is looking a little worn. The “breakfast” leaves a lot to be desired; the scrambled eggs were inedible while the make your own waffles were great! Potatoes were soggy and we didn’t try the breakfast meats and biscuits and gravy. There was yogurt ( yay) and a nice selection of breads/bagels. The coffee was pretty bad ( although they tried with canisters of dark, medium and decaf. The deal breaker: I watched a staff member wipe a serving spoon with the same cloth she wiped the counter and put it back. One more thing: we spilled coffee in our bed. I thought housekeeping would have changed the linens but merely made the bed.
We will stay there again as it is the closest hotel to our family in Memphis.
